Essential Supervisory Skills
1 Day • 3 Modules • 5 Objectives
Yes, training budgets have been slashed. But this doesn't mean you can't help your supervisors stay up to speed with the core set of skills required for managing today's municipal departments. We've condensed three days worth of training into one day and focus only on what is essential.
5 Objectives
3 Modules:
--Embracing the Supervisory Role
--Intelligent Communication
--Difficult People/Tough Conversations
Embracing the Supervisory Role
Improve performance, reduce turnover, create a better work atmosphere, and increase teamwork
Intelligent Communication
Increase self-awareness, establish supervisory presence, manage relationships, understand motive
Difficult People/Tough Conversations
Master the art of difficult conversations that occur during performance evaluations, disciplinary meetings, and conflict resolution.
