Municipal Supervisor Development
Most employees focus on developing technical skills in a particular area for the first few years of their career. At some point, the best, brightest, and hardest working are promoted into management. Many of these managers struggle in their new roles because the technical skills that originally prompted the promotion are insufficient without skills in three new areas:
People Management,
Relationship Building
Self-Improvement.
Our Mid-Management Development learning track helps supervisors and managers enhance their skills in these three areas, enabling them to add value to the organization while simultaneously enhancing their career opportunities.
Leader Know Thyself: A Foundational Course
Participants take an assessment of personality style in order to become more conscious of personal management strengths and weaknesses and learn how to motivate and manage people based on their unique personality. Return to the workplace knowing how to:
Identify the the most effective leadership style for you
Lead employees to a greater sense of responsibility and pride
Be relaxed and confident in giving constructive feedback
Increase accountability among direct reports
Coach for immediate performance results From this foundational class we then design and deliver the following classes:
Conflict Resolution
Customer Service
Social Intelligence: Practical Skills for the Workplace
Managing Teams
Discipline & Motivation
Contact Us at 214/363-6780
If you are in municipal HR or in fire and police training, contact us and we will gladly consult with you at no charge.

